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Evidence Guide: MSS402052 - Implement continuous improvements based on standardised work practices

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Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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MSS402052 - Implement continuous improvements based on standardised work practices

What evidence can you provide to prove your understanding of each of the following citeria?

Identify standardised procedures applicable to work

  1. Identify current operation and tasks in own work.
  2. Check each operation and task to ensure it is required to meet customer need.
  3. Select relevant procedures applicable to operations and tasks to meet customer, regulatory and other required needs.
  4. Obtain takt time required for each selected operational step and task and compare with available time.
  5. Incorporate takt time and selected operational step and task in daily work plan, as appropriate.
  6. Take required action when time to complete operational steps and tasks exceeds takt time.
  7. Liaise with relevant people regarding need to undertake any operations and tasks not directly related to customer benefit.
Identify current operation and tasks in own work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check each operation and task to ensure it is required to meet customer need.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select relevant procedures applicable to operations and tasks to meet customer, regulatory and other required needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain takt time required for each selected operational step and task and compare with available time.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate takt time and selected operational step and task in daily work plan, as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take required action when time to complete operational steps and tasks exceeds takt time.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with relevant people regarding need to undertake any operations and tasks not directly related to customer benefit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow standardised practices

  1. Complete own required operations following standardised procedures and practices.
  2. Note factors preventing the full application of standardised procedures and practices.
  3. Identify variability in actual processes and products.
  4. Identify waste which arises from following standard procedures and practices.
Complete own required operations following standardised procedures and practices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Note factors preventing the full application of standardised procedures and practices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify variability in actual processes and products.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify waste which arises from following standard procedures and practices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make improvements

  1. Suggest possible improvements for identified problems in accordance with continuous improvement procedures.
  2. Check suggested improvement in accordance with continuous improvement procedures.
  3. Examine outcome of checking process and standardise improvement, if appropriate.
Suggest possible improvements for identified problems in accordance with continuous improvement procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check suggested improvement in accordance with continuous improvement procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Examine outcome of checking process and standardise improvement, if appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify standardised procedures applicable to work

1.1

Identify current operation and tasks in own work.

1.2

Check each operation and task to ensure it is required to meet customer need.

1.3

Select relevant procedures applicable to operations and tasks to meet customer, regulatory and other required needs.

1.4

Obtain takt time required for each selected operational step and task and compare with available time.

1.5

Incorporate takt time and selected operational step and task in daily work plan, as appropriate.

1.6

Take required action when time to complete operational steps and tasks exceeds takt time.

1.7

Liaise with relevant people regarding need to undertake any operations and tasks not directly related to customer benefit.

2

Follow standardised practices

2.1

Complete own required operations following standardised procedures and practices.

2.2

Note factors preventing the full application of standardised procedures and practices.

2.3

Identify variability in actual processes and products.

2.4

Identify waste which arises from following standard procedures and practices.

3

Make improvements

3.1

Suggest possible improvements for identified problems in accordance with continuous improvement procedures.

3.2

Check suggested improvement in accordance with continuous improvement procedures.

3.3

Examine outcome of checking process and standardise improvement, if appropriate.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify standardised procedures applicable to work

1.1

Identify current operation and tasks in own work.

1.2

Check each operation and task to ensure it is required to meet customer need.

1.3

Select relevant procedures applicable to operations and tasks to meet customer, regulatory and other required needs.

1.4

Obtain takt time required for each selected operational step and task and compare with available time.

1.5

Incorporate takt time and selected operational step and task in daily work plan, as appropriate.

1.6

Take required action when time to complete operational steps and tasks exceeds takt time.

1.7

Liaise with relevant people regarding need to undertake any operations and tasks not directly related to customer benefit.

2

Follow standardised practices

2.1

Complete own required operations following standardised procedures and practices.

2.2

Note factors preventing the full application of standardised procedures and practices.

2.3

Identify variability in actual processes and products.

2.4

Identify waste which arises from following standard procedures and practices.

3

Make improvements

3.1

Suggest possible improvements for identified problems in accordance with continuous improvement procedures.

3.2

Check suggested improvement in accordance with continuous improvement procedures.

3.3

Examine outcome of checking process and standardise improvement, if appropriate.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to suggest two (2) or more improvements and to:

use standardised procedures

identify variability and muda

develop a daily plan using takt time and available time.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role under routine only supervision, including:

determination and use of takt time

determination and use of available time

identification of variability and muda

approaches to continuous improvement.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Customer includes one or more of:

internal customers

external customers

the final customer.

Procedures (written, verbal, visual, computer based, etc.) include one or any combination of:

work instructions

standard operating procedures (SOPs)

safe work method statements

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.

Takt time (the time required to complete one job cycle if the customer’s time and volume expectations are to be met) includes one or more of:

time per piece where applied to piece work

time per tonne or litre when applied to bulk product

time per work item when applied to an office or service environment

deadlines required to meet delivery dates when applied to project work

target cycle time for sporadic processes or processes not linked to a customer requirement (e.g. a regulatory requirement)

other measures appropriate to the process.

Required action includes one or more of:

reporting to appropriate person

prioritising work according to standardised procedures

acquiring/allocating additional resources according to standardised procedures

other actions specified in the procedures.

Causes of time to complete exceeding takt time include one or more of:

cycle time (mean time taken to actually do the job) is longer than takt time

multiple jobs required in the same timeframe (i.e. priority conflict)

takt time cannot be met with resources available

takt time is longer than available time.

Variability includes one or more of:

different times taken to do the same thing

different effort taken to do the same thing

different results from applying the same effort (i.e. variation in quality)

amount of rework required.

Muda (waste) includes all of:

activity that does not contribute to value as perceived by the customer

overproduction

waiting

transporting

inappropriate processing

unnecessary inventory

excess motion

defects

underutilised employees.